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Training & development

Industry-leading training and development is a part of our culture. Supporting and giving opportunities to our team members allows us to secure a future pipeline of exceptional talent. 

1 m

digital learning courses taught in 2020

# 1

in UK Hospitality for apprenticeships

95 %

WTH of our apprenticeship programme in the year 2020


years voted as a top employer

We’ve always operated structured development programmes for our teams, helping advance the careers of our colleagues. We specialise in apprenticeship programmes, and were rated the number one provider in hospitality for our apprenticeship provision in 2020.

Training and development did not stop for the pandemic, with over one million digital courses completed by our teams in 2020. We were one of the very few hospitality employers that continued apprenticeship delivery during this period, welcoming over 350 team members on their apprenticeships in 2020.


Read some of our great examples of training and development below

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