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Press releases 2014

28 Nov 2014

Costa wins Gluten-Free Product Range Award

Costa scoops prize in Coffee House Chain category for its Gluten-Free Product Range

Continues Costa’s success in providing a gluten-free offering to customers with Coeliac disease

Costa, the nation’s favourite coffee shop chain took away the prize for the best gluten-free product range in the Coffee House Chain category at the FreeFrom Eating Out Awards on Wednesday (18th November).

Introducing its first gluten-free savoury product in May this year, Costa’s British Chicken and Basil Salad Wrap was developed to allow customers with gluten intolerances the opportunity to still be able to enjoy a delicious lunch option to go with their cup of coffee. The wrap was also dairy-free and licensed by Coeliac UK to carry the Crossed Grain symbol on the packaging to highlight the product’s gluten-free credentials.

The wrap added to Costa’s existing gluten-free offering, which includes a Gluten-Free Brownie and Gluten-Free Cherry Bakewell.

Hannah McKay, Savoury Development Manager for Costa said of the coffee brand’s win:

“It feels amazing to have won the FreeFrom Eating Out Award in the Coffee House Chain category, being recognised as having a delicious range of gluten-free products across both our savoury and sweet food ranges.

By listening to customer feedback we’ve managed to provide our Coeliac customers with what they were looking for, a delicious range of gluten-free products that allowed them to still enjoy a delicious lunch or snack with their cup of coffee. By working with Coeliac Society UK our food development team have managed to create a delicious gluten-free range that our gluten-free customers absolutely love.”

FreeFrom Awards Director, Michelle Berriedale-Johnson said of the awards:

“The standard of the entries was exceptionally high while the enthusiasm and commitment of the chefs and owners was really heart warming. We are very excited about the possibilities offered to the food service industry by the FreeFrom movement and expect FreeFrom in food service to grow at an even faster rate than the 15% year on year that it has achieved in the retail market.”

The FreeFrom Eating Out Awards are run by the same team as run the very successful FreeFrom Food Awards (now in their 8th year) and the FreeFrom Skincare Awards (now in their 4th year)

Costa have continued to expand their gluten-free offering including the launch of a  Coeliac Society Approved British Turkey, Bacon and Cranberry Wrap and the return of the Christmas Cake Slice for Costa’s festive campaign.


About Costa

Costa is the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland" by Allegra Strategies for four years running (2010, 2011, 2012 & November 2013).

Winner of “Best Branded Coffee Chain in Europe” Allegra Strategies 2011, 2012 and 2013.

With over 1,700 coffee shops in the UK and more than 1,000 overseas, Costa is the fastest growing coffee shop business in the UK and the second largest coffee shop operator in the world.  Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa has become the UK’s favourite coffee shop chain and has recently diversified into both the at-home and gourmet self-serve markets.

Costa employs over 11,000 people and is creating around 1,500 jobs this year and over 4,500 jobs in the next three years in the UK

Costa is committed to looking after coffee-growers. That's why we've established The Costa Foundation, a registered charity. The Costa Foundation's aims are to relieve poverty, advance education and the health and environment of coffee-growing communities around the world. So far, The Costa Foundation has funded the building of 42 schools and improved the social and economic welfare of coffee-growing communities.


About the FreeFrom Eating Out Awards:

FreeFrom food – food free of gluten, wheat, dairy, soya, nuts and other allergens – has become seriously big business in the retail sector with the market set to grow to over half a billion pounds in the next three years.

But, the rapidly growing number of those who either need or choose to eat ‘FreeFrom’ have long complained that, while good FreeFrom food is now relatively easy to find in the retail sector, eating out ‘FreeFrom’ remains difficult and frustrating. This is partly due to the lack of choice but mainly because so few people in the food service industry understand about food allergy and coeliac disease.

  • The team behind the FreeFrom Eating Out Awards has worked in ‘FreeFrom’ for over 20 years. They run one of the web’s largest informational resources for allergy and intolerance, FreeFromMatters with over three quarters of a million unique visitors a year
  • The team is headed up by FreeFrom expert, food/health writer Michelle Berriedale-Johnson who presents regularly on FreeFrom and has written over a dozen books on allergy/FreeFrom food alone.
  • For the last seven years, they have also run extremely successful retail Freefrom Food Awards which have done much to drive innovation and excellence in the retail FreeFrom offer.
  • The FoodMatters Live event at Excel in November is a new annual event exploring the links between health, food and nutrition – one of the most important challenges of our time.