Whitbread (also referred to as ‘we’, or ‘us’) respects your privacy and your personal data. This Privacy Policy explains what personal data we collect and how it is used. It also explains what rights you have over your data and how you can use those rights.
Summary
Summary of how we use your data
Whitbread uses your personal data to enable users to subscribe to our alerting service to notify them of new documents and material uploaded to our website and deal with enquiries.
Our website uses cookies. In simple terms, cookies improve functionality and customise the site for you. This allows us to send you Whitbread promotional material we think is most relevant for you, based on your use of our site. If your settings allow us to, our cookies capture grouped data to understand how our site works for users. This helps us improve our site.
Withdrawing consent or otherwise objecting to direct marketing
Wherever we rely on your consent to process your personal data, you will always be able to withdraw that consent, although we may have other legal grounds for processing it, such as those set out above. Nevertheless, you have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
When you give consent, you are able to withdraw that consent at any time by contacting us. If you do so we can only continue to use your data if another legal basis applies, such as when we’re required to do something by law.
Data Sharing
Whitbread PLC is part of the Whitbread group of companies and data is shared within Whitbread PLC with Whitbread Group PLC.
We use third party providers for the following services
- Hosting and maintenance of the website
- marketing, such as customer insight, relationship management and research
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business, in which case you will be notified.
Personal data may be shared with government authorities and/or law enforcement officials if required by law or if required for a legal claim.
International Data Transfers
Your personal data will not be transferred outside the European Economic Area (the EU plus Iceland, Lichtenstein and Norway).
Cookies and similar technologies
Our website uses cookies. Full information is in our cookie policy. This includes information on how to adjust your browser settings to accept or reject cookies.
Data Retention
We keep information on active subscribers, until you advise us you no longer wish to receive notifications from us.
Customer interactions are stored, depending on the nature of the interaction and any applicable law. We look to keep information for the minimum time in line with data protection principles and our processes.
If you unsubscribe from marketing communications, we keep a record of this request indefinitely to ensure we do not send you direct marketing again.
Your rights
You have rights over your personal data. You can ask for a copy of your information. You can ask for information to be corrected or deleted. You can ask for us to limit or restrict processing. You can object to us processing your data. You can ask for a copy to be sent in structured digital format or ask for us to send it to another party.
Some rights may however be limited, for example we may be obliged by law to keep information, and as we have to respect other people’s privacy so we may not be able to meet your request where that would reveal personal data about someone else. Sometimes there may be a compelling legitimate interest to keep processing data.
To process a request from you, we will need to confirm your identity to ensure we’re accessing the right data.
If you have a data protection question or concern, or have previously worked at Whitbread and have queries in relation to your personal data, please contact us at privacyofficer@whitbread.com
or write to Whitbread Customer Services, Porz Avenue, Whitbread Court, Dunstable, Beds LU5 5XE.
You have a right to complain to an EU data protection authority. This can be where you live, work or where the matter occurred. In the UK, the authority is the Information Commissioner’s Office (the “ICO”).
Which Whitbread entity is the controller?
Whitbread Group PLC, Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE is the data controller.