Information on invoice payments

It is important to us that we pay all supplier invoices according the payment terms we have agreed.  Our standard payment terms are 60 days from the date of the invoice.  

Before supplying goods or services to Whitbread or our brands, please ensure you and your accounts team clearly understand the correct invoicing process. Failure to do so may result in a delay to your payments. If you’re not sure on the process please contact your Whitbread Contract Manager.

Please ensure invoices are submitted in the correct format and sent to the appropriate address, quoting Whitbread’s Purchase Order Number (where applicable), full delivery address and Whitbread Contact name/Order Raiser name. The name of the order raiser can be located on the lower half of the purchase order.

If you do experience a late payment and have followed the correct process please notify us immediately so that we can work together to avoid aged debt.