We have continued to develop our corporate responsibility programme, Good Together, this year to establish ourselves as sector leaders.
We have more closely aligned the programme to our business model and now have three clear pillars of activity: team & community, customer well-being and environment.
Our new five-year targets, which we aim to meet by 2016/17 and are firmly embedded in our strategic plans, can be found in the target schematic (PDF, 123kB).
Hotels & Restaurants achieved the Good Together WINcard target during the year as significant investment and innovation in energy reduction initiatives enabled us to achieve an absolute carbon emission reduction of 0.75% whilst opening 4,055 new rooms and growing revenue by 11.2%. Relative to sales, our carbon emission efficiency has improved by 11.0%.
The Costa WINcard target was to reduce food wastage as a percentage of sales. While the WINcard target was marginally missed, Costa saw an improvement in food wastage as a percentage of sales over the second half of the year.
To learn more about our Good Together programme, our business specific targets and our achievements please visit our Corporate Responsibility page.