Lee Hamerston

Reading Central Premier Inn

Lee assists the food and beverage manager at his Premier Inn with the smooth and efficient running of their kitchen, making sure that their customers have a great experience. He says:

“There is a great feel-good factor and team togetherness that is rewarded and recognised. The Reading Central team work as one team striving to be the best!

The best thing about working for Whitbread is the awareness of what is required with targets set and clearly available for all to see. (Through the WINCard, guest recommend, p&l and the budget forecasting). Also having clear targets put across so simply, allows me to focus on what is required in order to deliver world class standards. This allows me to be great in my job role which helps develop my career.

Whitbread is a company that strives to develop careers. Anybody who has the desire to be a success and move forward in his or her job role needs look no further. The company offer friendly support, calculated guidelines and hard-line that if adhered to will almost guarantee development.

We deliver the best customer service through always focusing on exceeding guest expectations and chatting to the guests to get feedback on how we can be better.”