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Fiona Wilkin

Fiona Wilkin

Receptionist

South Shields Premier Inn

Fiona says:

“Working towards completing my apprenticeship has helped build my confidence hugely in my role as I feel I really do know my job well. It has helped me with my self confidence, as I would always have to double check and now feel I don’t need to...

I was delighted when I passed my numeracy as I really did not understand fractions at school, now I feel I understand and can actually use fractions!

...the apprenticeship programme has helped me develop my knowledge and confidence in my role and personally I now feel I want to go on and do more: I am now working towards my second NVQ.”